Row.co.uk Blog

Common Claim Fibs



A lot of us have done it, or if we haven't, we're bound to know someone who's done it… falsely claiming in order to benefit from a swanky new phone!   

Here are just a few of the excuses frequently used, which mobile insurance providers can spot a mile off:

• 'I've lost my phone' - seems simple enough, right? Surely if you claim to have lost your phone, then you can get a new one and sell the other one on? NO! Mobile phones are tracked - your network provider will track your phone and cancel it when it is reported as missing, to prevent it from being used by somebody else. 

• 'My phone has been stolen' - don't even bother with this one if it's not true… a false report of theft can lead to prosecution of wasting police time, not to mention fraud. You don't really want to have to deal with that one, do you? 

• 'My phone is broken' - there are bound to be bumps and scrapes during the course of a mobile's life, but if you've dropped it after a few too many pints down the pub, or it's fallen out of your pocket during a game of office rounders, you're more than likely to get found out. 

The above excuses are to be avoided at all costs; if you think you can beat the system, think again. At Row.co.uk, we try our best to prevent false claims in order to ensure truthful claims are dealt with quickly and successfully. 

Upon approval of your claim, we’ll have a replacement mobile over to you within 1-2 days and we’ll send out a prepaid package for you to put your damaged phone in.   

To find out more about insuring your phone with us, give us a call on 0203 411 9409.
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