Home Emergency Cover

Insurance you hope you'll never need but will be relieved that you have!

We cover those 'OH DUCK' moments

When emergency strikes you'll be pleased your home is covered. Our comprehensive home emergency and boiler insurance is there to support you in your time of need, in a wide variety of situations. Be prepared so you've not left a sitting duck.

  • Collection / Return 24 Hour Emergency Claims
  • Pound Up to £5,000 per policy year

    Up to £2,500 per individual claim

  • Spanner Parts and Labour Included
  • Pound No Admin or Call Out Fees
  • Blue tickPlumbing & Drainage
  • Blue tickInternal Electricity
  • Blue tickGas & Water Supply
  • Blue tickSecurity & Access to Home
  • Blue tickPrimary Heating System
  • Blue tickPest Infestation
  • Blue tickRoofing
  • Blue tickBoiler Replacement Contribution
  • Blue tickOvernight Accommodation
  • Blue tickAlternative Heating








Don't be a sitting duck

At Row.co.uk we offer affordable house emergency cover for both homeowners and landlords, which is worth every penny. We can protect you against basic home failures and utilise a nationwide network of rapid-response repair engineers to save the day. On top of this, we'll provide you with overnight accommodation up to £500 if your home becomes uninhabitable. For protection starting at £5.07, a month is there really much more you could want?

  • White tick24 Hour Emergency Line
  • White tickNo Hidden Charges
  • White tickNationwide Coverage
  • White tick14 Day Money Back Guarantee
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Insurance Choice Awards winner and finalist in 2016 & 2017

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Our customers love us
4.73 rating on Google

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We've insured over 200,000 gadgets & appliances

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Our call centre & support team are all in the UK

Why choose us for your Home Emergency Cover

Why Insure

Damage to your roof or windows? An infestation of wasps, hornets, mice or rats? No problem, this is our speciality. No one wants to deal with the bother of sorting out home repairs, do they? Everything is so big, bulky, messy and inevitably expensive to fix. That's why it's important to get your house covered for life's annoying emergencies. With our home emergency cover and extensive experience in home repairs, you'll be in great shape when you insure with us.

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How Much

Our home emergency cover starts from just £5.07 a month; not a lot to give you peace of mind is it? We have worked hard to ensure you get incredible prices, which covers call-outs, parts and labour up to your selected limit.

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Why Us

Amazing Customer Care: AHHH! Your water pipes just burst and are leaking throughout your kitchen. Have no fear; customers say we're superb, as do all our online reviews! We have a 24/7 call centre based in the UK to solve your emergency and dispatch a certified engineer to you in no time at all.

Browse our terms, check out our prices, see our reviews (just Google us!) and you'll see that we cannot be beaten.

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One of The UK's Largest Repair Networks: When it comes to home repairs, we're like ducks in the water! We've been doing this many years and have contracts with network, manufacturer and manufacturer-approved engineers right across the UK.

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How To Claim

Claims in a Flash!

For us to make a quick decision on your home emergency claim just call our free 24-hour emergency claim line: 01384 884080. We make everything super easy in your time of need.

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What is home emergency cover?

Home Emergency cover is a type of insurance which is designed to ease stress during a crisis and that will provide emergency assistance to you in your home.

These sorts of home emergencies are varied by nature, but commonly include burst pipes, broken boilers, blocked drains, an electrical failure, pest infestations which could make your home unsafe.

Do I need home emergency cover?

Insurance is something you may need but hopefully you will never need to use.

Whilst it can be tempting to avoid unnecessary expenses where possible, no amount of saving will ever make up for the stresses of having a household emergency such as a burst water pipe, faulty boiler or heating system breaking down for an individual who does not have Home Emergency and Boiler insurance.

What’s covered by home emergency?

Some home insurance policies come with home emergency cover as standard, whereas others offer it as an add-on to an existing home insurance policy.

It is important to check with your insurance provider to see what your existing cover is before you get any home insurance quotes.

Generally, standard contents insurance should cover any damage caused by an accident - such as flooding caused by burst or leaky plumbing, or new carpets to cover the damaged caused by a pest infestation.

What isn’t covered by home emergency cover?

A typical home emergency policy will only cover a house which has been well-maintained and looked after, which means that general wear and tear is not covered by home emergency insurance policies. It is the responsibility of the homeowner to maintain utilities such as boilers and to make sure of the boiler cover information they have.

What counts as an emergency?

Emergencies are usually any sudden and unexpected event which results in damage to property which if not dealt with immediately will make your home unsafe or insecure or will cause further damage to home and its contents or will leave your home without mains service.

Will home emergency cover include my boiler?

Sadly, Home Emergency cover is not a magical solution which will cover any and all home-problems.

There are certain process requirements on the part of the homeowner to make sure they are not excluded from getting the help they need.

Row.co.uk Home Emergency policies come with the option to take out Home Emergency cover or you could upgrade to Home Emergency and Boiler cover which will include additional benefits such as Boiler breakdown with the option of annual servicing.

How do I make a claim on my insurance?

Claims are made by getting in touch with the team using the phone number listed on your terms and conditions.

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