What does your TV insurance really cover?

TVs have always been expensive, but there’s a huge range between the most basic sets and the latest smart TVs. If you’re into 4K content, and you want to have access to streaming services, you could easily splash out a four-figure sum on your perfect TV. Likewise, gamers are typically very picky about the displays they use.

As our TVs become more expensive, they are also becoming less sturdy; look around in electronics stores, and you’ll see some that are no thicker than a pencil. If something goes wrong, you’ll need a professional to get it working again. Does your insurance policy measure up?

TV Repair Facts and Figures

The brand you choose will play a part in the longevity of your TV. According to Which?, one in five of the worst-performing brand TVs will conk out in the first five years.

That’s an astonishing failure rate for something so expensive.

Which? has also published some interesting facts and figures about the things that typically go wrong with TV sets:

● 23% of faults are to do with the on-screen picture quality

● Users also commonly report problems with the software on the TV -- the second most common problem

● Sound problems are another common complaint, coming in third in the Which? survey.

If your TV’s performance is anything less than perfect, you’ll be left footing the bill for a repair or replacement.

Repairs vs TV Insurance

If you’ve already paid a fortune for a high-end OLED TV, or you’ve splashed the cash on a smart TV, the last thing you want is an unexpected repair bill. But unfortunately, electronics break down with no prior warning all too often.

And now that our TVs run their own software, they’re like computers; problems can suddenly develop after an update that is beyond your control. And some TVs have cheap components that simply aren’t up to long-term use.

The cost of repairing a new TV could run into hundreds of pounds.

TV insurance is designed to protect your valuable item against the cost of a repair, and get your set up and running again quickly. If you’re in the middle of a season on Netflix, the last thing you want is a long wait while you save up.

If your TV can’t be economically repaired, you may be provided with a brand new replacement. And if you’d struggle to replace your TV yourself, that’s a good sign that you need to insure your unit.

Get a Quote for TV Insurance

Row.co.uk is one of the UK’s leading providers of affordable TV insurance. For one monthly payment, we’ll cover your TV for up to £2,000. You can claim as many times as you need to, and everything’s done online.

Once you buy your policy, you’re covered for faults or total breakdowns, and we’ll either replace or repair your set if a fault occurs.

If your TV is beyond repair, we aim to replace within 24 hours, and we collect your broken set for free. The new ones delivered free as well.

Don’t leave it to chance: cover your TV today, and avoid an expensive repair if something goes wrong. The team at Row.co.uk are here to help you cover all of your household gadgets with flexible payments.

*The information in this blog is designed to provide helpful information on the subjects discussed. Please seek a professional for expert advice as we can not be held responsible for any damages or negative consequences upon following this information.

There’s no denying that we’re a nation more glued to our Smartphone than ever before. As a result of this, it’s important to insure your mobile phone to avoid that all-too familiar feeling of panic as we realise we have misplaced or damaged our most prized possession.

successful smartphone insurance claim are you covered on board as a vector image

Here we reveal our top tips for a successful mobile phone insurance claim:

1. Honesty really is the best policy

Avoid the temptation to lie even if you lost or broke your mobile in an embarrassing situation which you’d rather not divulge! Your claim is less likely to go through if you start fibbing because claim investigators are skilled in their role and have dealt with enough liars in their time to spot fraud a mile off!

2. Check the Terms & Conditions of your phone insurance policy

Do the Ts&Cs cover the circumstances in which you lost / damaged had your phone stolen? Your policy must be up to date if you update your phone and change your handset. Make sure you read the small print before you make your claim so that you know what you’re covered for.

3. Get all your documents ready

When you make a claim, you’ll need to have proof of purchase, IMEI number, a Crime Reference/Lost Property number and also a copy of the Police Crime or Loss Report. If you struggle to produce these documents, your claim will probably be unsuccessful.

4. Act quickly

Make sure you notify the relevant authorities and your phone insurance provider as soon as you can. Most policies specify a timeframe to report a lost or stolen item (typically 24 hours). Inform your network provider sooner rather than later so that they can block your phone and no calls or texts can be sent.

5. Collect evidence

Get eyewitness accounts if possible if your phone has been stolen.

6. Keep all the parts

Don’t throw away the remnants of your damaged phone! The parts will be required for inspection once you’ve made the claim.

How can Row.co.uk help you?

Unlike lots of other gadget insurance companies, we deal with everything from when you sign up through to when you claim. We’re like lightning when it comes to dealing with claims and we make decisions in a jiffy!

We’ll have a replacement over to you within 1-2 days upon approval of your claim.
We’ll send a safe, prepaid package to put your phone in if you have damaged or cracked it so you can send it back to us for repair.
If your phone has been the victim of theft and used by some scoundrel, we pick up the bill for unauthorised calls (if selected during the application process).

Insure your mobile today with one of the fastest growing UK mobile insurance companies. We treat our customers the way we wish to be treated and our customer service is testament to that. No stress, no hassle, just straightforward!

Row.co.uk Blog