Row.co.uk Blog

Landlord Top Tips For Beginners

Some people fall into it almost accidentally. Some people plan for it meticulously for years and years. Others seem almost born to it.


However you end up getting into it, becoming a one can be a roller-coaster ride - full of thrills and spills, sometimes bumpy, often enthralling! If you are relatively new to the game or you’re thinking of investing in your first buy-to-let, here are some top tips for ensuring you don’t end up feeling green about the gills.

Landlord is like a second job

One of the things that catches many out is that first time their tenants call to tell them the fridge has packed in or they need them to come and fix the boiler. “Why are they calling me?” they wonder. Well, that’s your job - you are responsible for maintenance and upkeep of the property. If you go into renting property expecting not to have to do any work, you will be in for a nasty shock. Like they say, you don’t earn money for nothing.


landlord handing keys to tenants

Treat your tenants like customers

As per the last point, when you become a start letting your property to tenants, what you are effectively doing is going into business. Your tenants are your customers, and what is the first rule of customer service? When you hear horror stories about dreadful houseletters, you should think of it like this - when those tenants up sticks and leave, they lose their income. It doesn’t make sense, so when you get good tenants who pay their rent on time and respect your property, do everything in your power to keep hold of them. It’s easier than having to go out and find new people to pay you rent.


Landlord and tenancy agreements

The truth is, very few tenants in rented properties ever sit down and read their tenancy agreement. They’re pretty boring. But you don’t have much choice. There are all sorts of regulations you have to make sure you comply with and, if the terms of your contract don’t stand up legally, you might not be entitled to even get paid. When you become a homeowner with tenants, you should ask a lawyer to draw up your tenancy agreement, and spend time discussing all the terms and conditions you want to include - like, for example, who is responsible for repairing damage caused by the tenant.

Weigh up the value of a management agency

If you are the sort that doesn’t like to be woken up at 3am to go and do some emergency plumbing, you might want to consider the value to hiring a lettings and management agency to do all the dirty work for you. For around 10% of your rental income, you may be glad of the undisturbed sleep.

Landlord Insurance?

Finally, if you supply any appliances or furnishings with the property - cookers, refrigerators, freezers, beds, sofas etc - you are responsible for the maintenance and upkeep of these (although clauses about acceptable use and wear and tear can be built into your tenancy agreement…) This will mean they are not covered by your tenant’s home contents insurance and, if they fail, you will have to fork out for their repair or replacement. A similar principle applies to boilers, which every home owner who has tenants must supply, whether the property is furnished or unfurnished.


If you don’t want to be landed with any nasty unexpected repair bills as soon as something goes wrong, it is sensible to take out your own insurance on anything you provide with the property. Starting at just £1.49 - yes, you read that right - Row offers comprehensive cover for people like you to protect all appliances and boilers in every rental property they own. We also provide Landlord Home Emergency Cover, which includes 24/7 emergency repair call out, meaning you can get your beauty sleep and save a few quid on a letting agent.

*The information in this blog is designed to provide helpful information on the subjects discussed. Please seek a professional for expert advice as we can not be held responsible for any damages or negative consequences upon following this information.

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Is It Worth Having Breakdown Assistance?

Row.co.uk Blog

That feeling when you realise your car won’t move right in the middle of a line of traffic definitely ranks as one of life’s less pleasant experiences. Before you have a chance to flick your hazards on, horns start blaring around you and your mind races with thoughts of how this is going to mess up your day.


Then, just as you thought your stress levels couldn’t go any higher, it hits you - you haven’t even got breakdown assistance on your insurance and you’re not a member of any of the big roadside recovery specialists. With your car not budging, you’re going to have to call a mechanic directly. And it is probably going to cost you handsomely.


It is the sort of experience most people are only prepared to go through once. You might not be able to guarantee your car doesn’t break down in the future. But what you can do is make sure you are protected so that getting help doesn’t cost the Earth and can be easily arranged whenever you need it most. They are certainly two weights off your mind in a tricky situation.


Breakdown Assistance Explained

Unlike road traffic accidents, mechanical faults with your car are not usually covered automatically by your motor insurance policy. That means that unless you take action to protect yourself in the event of a breakdown, you are on your own when it comes to arranging (and paying for) help.


Breakdown assistance comes in two forms. You can join one of the ‘motor clubs’ - the AA, RAC or Green Flag being the biggest - which offer roadside assistance and recovery to members. Alternatively, you can look for insurance policies which offer breakdown cover as an extra.


Many people find the service provided by the big clubs to be convenient, reliable and high quality. However, there are advantages to taking out breakdown cover as part of your main insurance which suits a lot of people more. For one, it means you have everything all in one place, and you call the same people to get help whether your car has packed in or you’ve been involved in an RTA. You could even get cost savings from having both services bundled into one package, rather than paying twice.


Different insurance providers offer breakdown assistance in different ways and attach different conditions. Most will offer it as a paid-for optional extra, but it is possible to find higher-value policies which include it as part of the core package. It is important to look at the details of the cover and select an option that will make it worthwhile for you. For example, there is little point in having a breakdown policy that kicks in when you are 30 miles from home if you do most of your driving and commuting in the same town or city.


Another thing to consider is whether to take out personal breakdown cover or vehicle breakdown protection. The former means you can call for help if any car you are in breaks down, whether you are a driver or a passenger - great if you often get lifts in a car pool, for example, or have more than one vehicle in your household. Vehicle protection, however, means help is available whoever is driving that car - great for concerned parents of newly qualified drivers sharing the family car, for instance.

*The information in this blog is designed to provide helpful information on the subjects discussed. Please seek a professional for expert advice as we can not be held responsible for any damages or negative consequences upon following this information.

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